Privacy Policy

At MapleGrid Homes ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our modular home and smart installation services in Canada, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.

• Personal Data: Name, phone number, email address, and project details provided through our contact forms or consultation requests.
• Automatically Collected Data: IP address, browser type, operating system, and browsing behavior on our website (collected via cookies and tracking technologies).

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To provide estimates and services: We use your contact details and project descriptions to formulate quotes and manage your modular construction project.
• To improve our website: Analyzing user behavior to optimize our design and user experience.
• To communicate with you: Responding to inquiries, sending project updates, and providing customer support.
• Marketing and Advertising: With your explicit consent, we may send you promotional emails about new smart home technologies or modular designs. You can opt out at any time.

3. Will Your Information Be Shared With Anyone?

We do not sell, rent, or trade your personal information to third parties. We only share and disclose your information in the following situations:

Service Providers: We may share your data with trusted third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., foundation contractors, smart home hardware suppliers, email delivery, and hosting services).

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable Canadian law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our separate Cookie Policy.

5. Data Retention and Security

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

6. Your Privacy Rights (PIPEDA)

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Withdraw your consent for data processing at any time (where consent is the basis of processing).
• Request the deletion of your personal data.

7. Contact Us About This Policy

If you have questions or comments about this policy, or if you wish to exercise your privacy rights, you may contact our Data Protection Officer (DPO) at: